Shipping
Here are some details about shipping:
- At this point we ship to Alberta, British Columbia and Manitoba only. We are working on expanding our capability to more provinces.
- For your convinience, we also provide in-store pickup option. Our store's address is available on our Contact Us page.
- We use Canada Post for all our shipments.
- Shipping costs are determined by Canada Post based on the delivery address you provide and the delivery option of your preference.
RETURNS
We can't accept returns or exchanges due to a number of reasons:
- All our products are custom made and specially ordered for you and in some cases manufactured to your specifications.
- We have incurred all costs related to shipping, brokerage, duties and exchange fees that are unrecoverable, making it extremely difficult to return products for any type of credit or exchange.
- Most of our vendors do not offer refunds or exchanges on special ordered items and if they do, there are considerable restocking fees and return shipping costs that apply.